TERMS & CONDITIONS

Last Updated: 11/11/2025

Welcome to Thompson Hollow Apothecary. By accessing or using this website, you agree to the following Terms & Conditions.

1. General Use

This website provides information, products, and services related to handmade skincare, teas, candles, and natural wellness products.

Use of this website is at your own risk.

2. Product Use

Our items are handmade in small batches using herbs, botanicals, and natural ingredients.

By purchasing, you acknowledge that:

Results vary from person to person

You are responsible for checking ingredients for allergies

You will follow all safety instructions provided on the website or product labels

We are not liable for misuse, allergic reactions, or failure to follow directions.

3. Intellectual Property

All website content—including text, logos, photos, recipes, descriptions, and graphics—belongs to Thompson Hollow Apothecary.

You may not copy, reproduce, or redistribute any content without written permission.

4. Limitation of Liability

Thompson Hollow Apothecary is not responsible for:

Damages from improper use of products

Reliance on website information

Allergic reactions or sensitivities

Issues caused by third-party carriers or payment processors

Your use of the website indicates acceptance of this limitation.

5. Prohibited Conduct

You agree not to:

Misuse the website

Engage in fraud, harassment, or unlawful behavior

Attempt to resell products without permission

6. Third-Party Links

We may link to other websites. We are not responsible for their content or policies.

7. Pricing & Availability

Prices and product availability may change without notice.

We reserve the right to discontinue any item at any time.

8. Governing Law

These terms are governed by the laws of the State of Vermont.

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PRIVACY POLICY

Last Updated: [Insert Date]

Your privacy is important to us. This Privacy Policy explains what information we collect and how it is used.

1. Information We Collect

We may collect personal information when you:

Place an order

Sign up for emails

Fill out forms

Contact us

This may include:

Name

Email address

Shipping/Billing address

Phone number

Payment information (processed securely through third-party providers)

Website usage data (cookies, analytics)

2. How Your Information Is Used

We use your information to:

Process and ship orders

Communicate with you about purchases

Improve our website and customer experience

Send optional promotional emails (only if you opt in)

We never sell your information.

3. Payment Processing

All payments are processed through secure third-party services such as:

Shopify Payments

PayPal

Stripe

We do not store full credit card details.

4. Cookies & Analytics

Our website may use cookies to improve functionality and analyze traffic.

You can disable cookies in your browser settings.

5. Sharing of Information

We may share limited information with third-party service providers (shipping carriers, payment processors, website tools) solely for business operations.

We do not sell or trade personal data.

6. Data Protection

We take reasonable measures to protect your information but cannot guarantee absolute security due to the nature of online systems.

7. Children’s Privacy

This website is not intended for individuals under 18 years old.

8. Your Rights

You may request to:

Access your stored information

Update or correct your data

Opt out of email marketing

Request deletion of your information (unless required for legal or order record purposes)

9. Contact

For privacy concerns, contact us at:

thompsonhollowapothecary@gmail.com